Privacy Policy
Protecting your private information is our priority. This Privacy Policy explains how Shamrock Moving & Storage, Inc. collects, uses, discloses, and protects personal information when you interact with us through our websites, landing pages, online store, forms, telephone calls, emails, payment transactions, and moving or storage services.
This policy applies to shamrockmovingstorage.com, its subdomains, and other Shamrock-operated websites or landing pages that link to this policy. For purposes of this policy, “Shamrock,” “we,” “us,” and “our” refer to Shamrock Moving & Storage, Inc. Our websites provide informational, ecommerce, quote-request, and booking services.
Collection of Personal Information
Shamrock may collect your name, email address, telephone number, billing or service address, pickup and destination addresses, move date, order details, and other information you provide when requesting a quote, booking services, contacting us, or making a purchase.
We accept payments for our products and services. When you make a payment, we may collect the billing, payment, and transaction information needed to process it. Payments may be processed by third-party payment providers, including Stripe and PayPal.
When you use our websites, Shamrock and its service providers may automatically collect information such as your IP address, browser and device type, operating system, referring website, pages viewed, access times, interactions with the website, and approximate location. We may use this information to operate and secure our websites, analyze website performance, improve our services, and measure advertising effectiveness.
Shamrock encourages you to review the privacy statements of websites you choose to access through links on our websites so that you understand how those websites collect, use, and share information. Shamrock is not responsible for the privacy practices or content of websites outside the Shamrock websites.
Use of Personal Information
Shamrock collects and uses personal information to operate its websites and deliver the services you request, including providing quotes, performing moving and storage services, processing and fulfilling orders, and sending order confirmations and service updates.
Shamrock may use your contact information to tell you about our products or services, provide service updates, conduct customer surveys, and request feedback or reviews. You may opt out of promotional emails at any time by using the unsubscribe link or contacting us.
Shamrock does not sell, rent, or lease customer lists or personal information to third parties.
Service Providers
Shamrock may share personal information with trusted service providers that help us perform statistical analysis, send email or postal mail, provide customer support, process payments, manage moves, host data, measure advertising, track calls, request reviews, or arrange deliveries. These providers include Stripe, PayPal, Supermove, Supabase, Postmark, Google, CallRail, and Trustpilot.
These providers are prohibited from using Shamrock customer information for their own direct marketing or unrelated purposes. They may process information only to provide their services, maintain security, prevent fraud, comply with legal obligations, and as otherwise permitted by their agreements with Shamrock.
Legally Required Disclosures
Shamrock may disclose personal information when required to comply with applicable law or legal process, protect Shamrock’s rights or property, prevent fraud or misuse, or protect the safety of our customers, employees, or the public.
Use of Cookies
Shamrock and its service providers may use cookies and similar technologies to operate our websites, remember preferences, analyze website activity, measure advertising performance, and provide relevant advertising. You can control cookies through your browser settings and any cookie-preference tools provided on our websites. Disabling certain cookies may affect website features or functionality.
Some browsers offer a “Do Not Track” signal. The Shamrock websites do not currently respond to Do Not Track signals.
Analytics and Advertising
Shamrock uses analytics and website-measurement services, including Google Analytics, Hotjar, and Microsoft Clarity, to understand how visitors use our websites. These services may use cookies and similar technologies to collect information such as pages viewed, time spent on the site, clicks, scrolling, device information, and other website interactions. We use this information to improve our websites and services.
Shamrock also uses Google Ads conversion tracking and remarketing. These tools may use cookies and similar technologies to measure advertising effectiveness and show Shamrock advertisements on other websites. You can manage personalized Google advertising at https://adssettings.google.com and learn about additional opt-out options at https://www.aboutads.info/choices.
These providers may collect information about your online activities over time and across different websites or online services.
Live Chat and Form Security
Shamrock may use live-chat services, including Olark, to communicate with website visitors. Information submitted through chat may include contact details, message content, and device information. We may also use Google reCAPTCHA to protect forms from spam and misuse.
Phone Calls and Call Tracking
Shamrock uses call-tracking services, including CallRail, on our websites and advertising. A displayed tracking number may connect your call to our office. Call information may include your telephone number, the date and time, call duration, advertising source, and any recording or transcript. Calls may be recorded or monitored for quality assurance, training, and customer-service purposes.
Review Requests
After your move, Shamrock may email you to ask about your experience and invite you to leave a review on platforms such as Google or Trustpilot. Leaving a review is always optional. If you prefer not to receive these requests, contact us at info@shamrockmovingstorage.com, and we will honor your preference.
Security of Personal Information
Shamrock uses appropriate administrative, technical, and organizational measures to protect personal information from unauthorized access, use, alteration, or disclosure.
Personal information transmitted through our websites is protected using HTTPS and Transport Layer Security. No method of transmission or storage is completely secure, but Shamrock uses reasonable, industry-standard practices to protect your information.
Children’s Information
Shamrock’s websites and services are not directed to children under 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected such information, we will take reasonable steps to delete it.
Your Privacy Choices
You may request access to, correction of, or deletion of personal information Shamrock holds about you by contacting info@shamrockmovingstorage.com. We may need to verify your identity before completing a request and may retain information when required by law or for legitimate business purposes.
You may opt out of promotional emails by using the unsubscribe link or contacting us. We may continue sending necessary communications concerning quotes, orders, payments, or services you requested.
Changes to This Privacy Policy
Shamrock may update this Privacy Policy periodically to reflect changes in our services, practices, technology, or legal obligations. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Information
For questions, privacy requests, or concerns about this Privacy Policy, contact:
Shamrock Moving & Storage, Inc.
3830 3rd St
San Francisco, CA 94124
Email:
info@shamrockmovingstorage.com
Telephone:
415-731-2777
Effective date: July 24, 2026
Last updated: July 24, 2026